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Mobile Endpoint Security

Lookout Product Documentation

Find answers about using and optimizing Lookout products.

Device Details

Click any device to see the Device Details page. It includes the following:

  • Status, Connection, User, Group, Device Type, and MDM as in the Devices table. User data is unavailable if your tenant has Privacy Controls enabled.

    You can change an individual device's Device Group from this screen.

  • Issues: The issue history of the device.
  • Features: The status of configurable Lookout for Work features on the device, such as Phishing and Content Protection.
  • Configuration: Whether the device has a lock screen or device encryption, and if it has Developer Mode, USB debugging, or apps from unknown sources enabled.
  • Device Admin: (Advanced Feature, see Appendix C for details.) Apps that have Administrator privileges on the device.
  • Software: The device OS including the current version, latest available version, the number of unpatched known CVEs, and any RSRs (Rapid Security Responses) applied to iOS devices.
  • Agent App: The device ID, app package, and app version. The table also lists the date and time that the user activated or deactivated the agent app, disconnected, or uninstalled the app, if that information is available.

    For Disconnected devices, the listed date and time are the last recorded check-in with Lookout before the device stopped communicating with the MES Console, not the date at which the device status changed to Disconnected.

  • Specs: General device data.