Onboarding Steps
- From the Management Console, select Administration > App Management.
- In the Managed Apps tab, click New.
- Select ServiceNow and click Next.
- Enter a Name.
- (Optional) Enter a Description.
- Select protection models and click Next. Cloud Data Protection is not available for ServiceNow.
- On the Configuration page, enter the information for the protection models you selected.
- For App Authentication, no additional information is required. Click Next to display the summary information.
- For App Access, enter the domains for this account.
- For API Access, enter:
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The API Usage type, which defines how this application will be used with API protection. Check Monitoring & Content Inspection, Receiving Notifications, or Select All.
If you select only Receiving Notifications, this cloud application is not protected; it is used only to receive notifications.
- The OAuth App Client ID
- The OAuth App Client Secret
- The ServiceNow Instance ID
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- For Dynamic DRM, you must also select App Access or API Access as protection models. No additional information is needed for Dynamic DRM itself.
- For Cloud Data Discovery, enter
- The OAuth App Client ID
- The OAuth App Client Secret
- The ServiceNow Instance ID
- Click Authorize.
- Sign in to the ServiceNow application.
- Click Allow.
If authorization is successful, a Re-Authorize button is available when you return to the Management Console. Click Next and Save to complete onboarding.
