Lookout Product Documentation

Find answers about using and optimizing Lookout products.

Configuration Steps

Before onboarding the ServiceNow application, create an OAuth application.

  1. Sign in to ServiceNow as an administrator.
  2. To create an OAuth application, go to

    System OAuth > Application Registry > New > Create an OAuth API endpoint for external clients.

  3. Enter the following information:
    • Name - Enter a name for this OAuth app.
    • Redirect URL - Enter the appropriate URL.
    • Logo URL - Enter the appropriate URL for the logo.
    • PKCE Required -- Leave unchecked.
  4. Click Submit.
  5. Open the newly created app and note the Client ID and Client Secret values.

    To use Cloud Data Discovery (CDD) with ServiceNow, you must enable domain separation.

  6. Sign in to your ServiceNow developer account.
  7. Click the profile icon and select Activate Plugin.
  8. For the entry Domain Support - Domain Extensions Installer, select Activate plugin with demo data from the Activate prompt.
  9. Wait a few minutes and verify that you received an email that activation was successful.