Lookout Product Documentation

Find answers about using and optimizing Lookout products.

Devices in ActiveSync Tab

Column Description
UUID An incremental number assigned to the device when it is registered.
Device Model

The type of mobile device (for example, Android phone, or iPhone), and the operating system used (Mac, Windows, Android, or iOS).

For information about device type and OS for each device, hover over the device icon.

User Info The user name and email address for the user associated with the device.
Device Registration Info The geographical location identified for the device, and the date and time at which the device was last detected.
Action Request/Response The date and time on which the action selected in the Action column was requested, and the date and time on which it was implemented.
Status The current availability of the device for downloading encrypted files - either Allowed, Blocked, or Wiped. Users cannot access encrypted files from a blocked device.
Actions A prompt with options for actions you can perform for the device: Allow, Block, or Wipe. The options shown depend on the current status of the device. For example, if the device has a status of blocked or wiped, the Action list shows only Allow. If the device has a status of Allow, the Action list shows Block or Wipe.