Lookout Product Documentation

Find answers about using and optimizing Lookout products.

Method 2: Upgrade Connector Using Tar Package

If you are on the Ubuntu OS, we recommend that you install the latest Debian package. For instructions, see Installing New Connector with Debian package.

  1. From the Management Console, select Administration > System Settings.
  2. Select Downloads from the menu.
  3. Click the download icon for the On-premise Connector Tar Package.

  4. Copy the downloaded Tar package to the Node Server on which you want to upgrade.
  5. Sign in to the Node Server.
  6. Stop the Node Server services using the following command:
    sudo bash /opt/ciphercloud/node-server/bin/agent/agent stop
  7. Make a backup copy of the boot-ec-*.jar file and save it to a different location.
  8. Delete the boot-ec-verion.jar file from the /opt/ciphercloud/node-server/lib directory.
  9. Untar the On-premise Connector Tar package to /opt/ciphercloud:
    sudo tar -xvf enterprise-connector-<version>.tar.gz -directory
    /opt/ciphercloud
    sudo chown -R ccns:ccns /opt/ciphercloud/node-server

    This action extracts the contents to the node-server directory.

  10. Start the Node Server services:
    sudo bash /opt/ciphercloud/node-server/bin/agent/agent start