The Devices module lists all devices that are currently enrolled in Lookout, or were previously enrolled.

You can Deactivate or Delete a device by checking it and clicking the corresponding button at the top of the list, or by selecting the device and clicking the button on the Device Details page.

• Deactivation is appropriate for a device when the employee using it has left the organization.
• You can delete a device that is no longer accessible by the organization. This could be any of the following
  • a BYOD device whose user has left the organization
  • A (permanently) lost device
  • an old device that has been decommissioned

The devices view provides the following categories

• Status: Activated, Pending (for devices where an enrollment email has been sent but the user has not yet enrolled), Deactivated, and Unreachable.
• Device Type: The device model and operating system.
• User: Typically the email address for the user associated with the device.This data is unavailable if your tenant has Privacy Controls enabled.
• Connection: Whether the device is Connected to Lookout, Disconnected, or Unreachable. Typically, you should expect a mobile device that is operating normally to connect to Lookout at least once every 3 days.