You can remove a tenant from the Multi-Tenancy Admin Console, but keep in mind that you cannot add it back to your environment yourself. If you remove a tenant and later want to add it back to the organization, you must contact the Lookout Enterprise Support team as documented in Adding a New or Existing Tenant to your Organization.

Disconnecting a tenant has the following effects:

• Multi-Tenancy Administrators can't access the tenant unless they are in the AAD User Group for access to that specific tenant, or exist as local administrators on the tenant.
• The tenant keeps its current policy configuration, but no longer receives any updates from the MT Admin Console.
• Restrictions on Device Groups and policy configuration are lifted, so that tenant administrators can modify configuration as needed.

• MT Admin Console dashboard items that used statistics from the tenant may take up to 24 hours to reflect the change.

  To remove a tenant:

  1. Click Tenants in the left navigation bar, then click the tenant you wish to remove.

  2. In the upper right, click the red Disconnect Tenant link and read through the warning:

     
     
     
  3. Check I understand and want to disconnect this tenant.
  4. Click Yes, disconnect tenant.