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Mobile Endpoint Security

Lookout Product Documentation

Find answers about using and optimizing Lookout products.

Policies Tab Description

Each issue classification includes the following information:

  • Classification: The name of the issue classification.
  • OS: Whether the issue affects Android devices, Apple devices, or both.
  • Description: A brief summary of the classification. You can mouse over the ? icon for more details
  • Risk Level: The risk level represents the severity of that issue classification.

    Lookout includes a set of default risk levels, but you can use the dropdown to set the risk levels appropriate to your organization. A device is given the highest risk level from any issues it has. For example, if a device has both a "Low" and a "High" risk issue, it is considered High risk.

    Lookout does not issue alerts or notifications for "None" severity issues, and devices with only "None" severity issues are still considered Secured.

  • Response: For each classification, you can either alert the end user of the device or choose not to alert them. If you have On Device Protection enabled, you can also block access to specific domains, or all internet access. For details, see Configuring On-Device Threat Protection.

    By default, Lookout alerts the device user for all issue classifications except for non-App Store or sideloaded apps, since organizations often distribute their own signed apps for internal use.

    You can export policy settings to a CSV file by clicking the Export List link in the upper-right.