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Mobile Endpoint Security

Lookout Product Documentation

Find answers about using and optimizing Lookout products.

The Issues Module

The Issues module displays a list of all issues against enrolled devices so that you can review attacks or vulnerabilities across issue types, operating systems, and other categories.

Web content issues are in a separate tab as web content automatically resolve without needing much attention, letting administrators focus on other issue types.

  • Status: Active or Resolved, and the Risk Level as determined by your Policies settings.
  • Issue: A summary of the issue or the cause (such as the network name for a Rogue Wi-Fi detection), with the Issue Classification listed below.
  • Device: The end user email associated with the compromised device. If you have Privacy Controls enabled, this column is present, but left blank.
  • Detected: The date and time that the issue was detected.
  • Resolved:
  • Dwell Time:

    You can export issue information to a CSV file by clicking the Export List link in the upper-right.