Analyze an App
You can upload an
.ipa or
.apk file or submit a URL to analyze an app even if it isn't present in your fleet. Note that in some cases, analysis can take up to 24 hours.
- In the upper-right corner of the Apps page, click SUBMIT APPS.The Submit apps for analysis window appears.
- Drag or upload .apk or .ipa files.
To analyze an app from an Apple App Store or Google Play Store URL:
- Click the URLs tab.
- Enter the app store URL and click Add:
- Optionally, continue to add URLs to analyze multiple apps.You can submit a maximum of 10 URLs.
Any apps analyzed via URL appear in your Apps list even if they are not present in your device fleet.
- Click Submit.
Analysis is typically brief, but may take up to 24 hours if Lookout has not previously encountered the app.
A progress ring displays while Lookout analyzes the app.
- Upon successful submission, the console displays a confirmation screen.
While an app is currently under analysis, or if analysis is unavailable, the App Details page includes a status message that lists the app as either IN PROGRESS or UNABLE TO ANALYZE:
UNABLE TO ANALYZE Lookout was unable to analyze the app due to an unforeseen technical problem.
App analysis may be unavailable for several reasons, such as:
- Lookout is still in the process of acquiring or analyzing the app (such as when Facebook releases a new version of its app and it takes a few hours for Lookout to acquire and analyze it).
- Lookout can't acquire the app because it isn't available in an official app store and can't be found from other sources.
- Lookout can't acquire the app because it's only available in an unsupported iOS App Store, such as the Chinese app store.
- Lookout can't acquire the app because it's a paid app.
-
Lookout can't acquire the app via URL because it's a macOS app, iTunes album, or other unsupported format with a valid App Store URL. In this case, the URL passes validation but the analysis process fails silently.
You can define custom policies for apps where analysis is in progress or unavailable. For more information, refer to Defining Custom Policies for Apps (Advanced Feature).
