home

Mobile Endpoint Security

Lookout Product Documentation

Find answers about using and optimizing Lookout products.

Creating an API User

You must log into UEM on an account with the Security Administrator role to create a new admin user.

  1. In the BlackBerry UEM sidebar menu, navigate to Users and click + Add User:

    creating_an_api_user_img1.png

    The Add a user window displays.

  2. Set the following:

    creating_an_api_user_img2.png

    FieldValue
    Display Name
    Lookout API User
    Username
    lookout.api
    Email addressInput the email address for your UEM administrator.
    User Groups

    If you have User Groups for different levels of administrator access, add the API User to your Enterprise Administrator level group.

    Otherwise, continue as documented to add the role to the user instead of assigning a group.

    Console password

    Set a password.

    This must meet any complexity requirements you have configured in UEM, as described in Set the minimum password complexity for local administrators in the BlackBerrry documentation.

    Enable user for device managementUncheck this setting.
  3. Click Save.
  4. In the sidebar menu, click Settings > Administrators, then click Users:
  5. Click the Add Administrator icon in the upper-right corner of the Administrator users table:

    The Add an administrator window appears.

  6. Search for and click on the Lookout API User you created in Step 2.
  7. Assign the Enterprise Administrator role and click Save.

    For more information, see Create an administrator in the BlackBerry documentation.