Requiring the Lookout for Work App

You can create a Compliance policy to require certain apps on mobile devices. When you set Lookout for Work as Required when assigning groups (see Assigning the App to User Groups), devices without the app are flagged in violation of this policy.

If you are using MAM enrollment, you cannot enforce the Lookout for Work requirement through BES UEM, so this section does not apply. Instead, users must install Lookout for Work to access BlackBerry Dynamics apps.

If you already have a compliance policy for required apps, you do not need to follow the steps below. Devices that are missing Lookout for Work are handled in the same way as devices missing any other Required app.

In the BlackBerry UEM sidebar menu, click Policies and profiles:
Click the + icon beside Compliance to create a new compliance policy.

The Add a compliance profile screen displays.

Enter the following:


Field	Value
Name	Required App
Email sent when violation is detected	Default compliance email
Device notification sent out when violation is detected	Expand the field by clicking the arrow and input the following: `Your device is missing a required app. Please install it to retain access to company resources and avoid a data wipe.`

Click the iOS tab to open the iOS settings for this policy and enter the following:

Field Value
Required app is not installed
Checked.

This enables the fields listed below.
Enforcement action Prompt for compliance
Prompt interval expired action Untrust

Configure the prompt method, count, and interval based on your organization’s requirements.
Click Android to open the Android settings for this policy and enter the same settings you used above for iOS.
Click Add.
In the BlackBerry UEM sidebar menu, click Groups:
Select the Lookout for Work enrollment group you created in Creating User Groups for Enrollment and Device State Sync..
On the group page, click the + icon on the far right of the IT policy and profiles list and select Compliance.
Select the Required App profile and click Assign.

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Requiring the Lookout for Work App

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Field	Value
Required app is not installed	Checked. This enables the fields listed below.
Enforcement action	Prompt for compliance
Prompt interval expired action	Untrust