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Lookout Product Documentation

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Appendix: Dual Enrollment Issue Reporting Reference

On devices with Lookout for Work on both the Personal and Work profile, Lookout reports Network and OS threats on both the Work and Personal profile, alerting the user to the threat on both instances of Lookout for Work. Lookout resolves the threat on both profiles once remediated.

Other issue types (Application/File, Device, Web Content) are reported only on the profile where the threat is present, and trigger alerts only from that instance of Lookout for Work.

The exception to this is Sideloaded App threats, which are reported on both profiles and alert on both instances of Lookout for Work.

For a full breakdown, see below:

Issue ClassificationPersonal ProfileWork ProfileAlerts Across Both?
ACCESS_CONTROL_VIOLATION
SeparateSeparateNo
ACTIVE_MITM
BothYes
ADWARE
SeparateSeparateNo
APP_DROPPER
SeparateSeparateNo
BACKDOOR
SeparateSeparateNo
BLACKLISTED_APP
SeparateSeparateNo
BLACKLISTED_CONTENT
SeparateSeparateNo
BOT
SeparateSeparateNo
CHARGEWARE
SeparateSeparateNo
CLICK_FRAUD
SeparateSeparateNo
DATA_LEAK
SeparateSeparateNo
DEVELOPER_MODE_ENABLED
BothYes
EXPLOIT
SeparateSeparateNo
MALICIOUS_CONTENT
SeparateSeparateNo
NO_DEVICE_LOCK
BothYes
NON_APP_STORE_SIGNER
SeparateSeparateNo
OFFENSIVE_CONTENT
SeparateSeparateNo
OUT_OF_DATE_ASPL
BothYes
OUT_OF_DATE_OS
BothYes
PCP_DISABLED
SeparateSeparateNo
PHISHING_CONTENT
SeparateSeparateNo
RISKWARE
SeparateSeparateNo
ROGUE_WIFI
BothYes
ROOT_ENABLER
SeparateSeparateNo
ROOT_JAILBREAK
BothYes
SIDELOADED_APP
BothYes
SPAM
SeparateSeparateNo
SPYWARE
SeparateSeparateNo
SURVEILLANCEWARE
SeparateSeparateNo
TOLL_FRAUD
SeparateSeparateNo
TROJAN
SeparateSeparateNo
UNENCRYPTED
SeparateSeparateNo
UNKNOWN_SOURCES_ENABLED
BothYes
USB_DEBUGGING_ENABLED
BothYes
VIRUS
SeparateSeparateNo
VPN_NOT_ENABLED
SeparateSeparateNo
VULNERABILITY
BothYes
WORM
SeparateSeparateNo