Lookout Product Documentation

Find answers about using and optimizing Lookout products.

Take Action on Quarantined File

  1. Filter the list by clicking the boxes in the left navigation bar and the time prompt.
  2. Click the checkboxes for the file names on which to take action.

  3. Select an action from the Select Actions prompt on the top right side.

    • Permanent Delete - Deletes the file from the user's account. Select this option with care, because once a file is deleted, it cannot be recovered. Apply this option for serious violations of company policy in which users can no longer upload the sensitive content.
    • Content Digital Rights - Applies any actions specified for Content Digital Rights in the policy - for example, adding a watermark, redacting violating content, or encrypting the document.

      When you select multiple quarantined records on which to apply actions, the Content Digital Rights option is not available in the Select Actions list. This is because among the records you selected, only some of them might have been configured for a Content Digital Rights policy action. The Content Digital Rights action can be applied only to a single quarantined record.

    • Restore - Makes a quarantined file available to users again. Apply this option if a review determines that a policy violation did not occur.
  4. Click Apply for the selected action.