Incident Management Tab
The Incident Management tab lists incidents occurring in the organization.
This page lists the total number of incident records found, showing up to 50 records per page. To view additional records, use the pagination buttons at the bottom of the screen.
Four prompts are available from which you can filter the information to show incidents by these factors:
- time period (today, last 24 hours, week, month, or year, or a date period you specify),
- cloud (managed or unmanaged).
- severity (low, medium, or high)
-
status (open, under investigation, or resolved)
The incident management list provides the following information. Use the Column Filter at the upper right to show or hide additional columns.
Column What it shows Date The date and time of the last known occurrence of the incident. Policy Violation The policy that the incident violated. User Name The name of the user for the incident. Account Name The name of the cloud on which the incident occurred. Severity The severity of the incident — low, medium, or high. Status The resolution status of the incident — open, under investigation, or resolved. Subject The text of the subject for the violating email. Recipient The name of the recipient of the violating email. Actions The actions that can be taken for this incident. Two icons are displayed.
- Quarantine -- If the policy that was violated has an action of Quarantine, this icon is enabled. When clicked, this icon takes the administrator to the Quarantine Management page.
- Activity Audit Logs -- When clicked, this icon takes the administrator to the Activity Audit Logs page. The Activity Audit Logs page shows the same data available on the Incident Management page, in a different format.
You can use Search box to find information about a specific violation.