Lookout Product Documentation

Find answers about using and optimizing Lookout products.

Decrypt and view files with Android mobile app

  1. Open the app on your device.
  2. Tap the icon for the cloud that is storing the file you want to decrypt and log in to that cloud.
  3. Tap the encrypted (.ccsecure) file you want to decrypt.
  4. Tap the Open in... icon.
  5. Tap the Open with other app option.
  6. If you are prompted to authenticate, enter your user login credentials for your cloud.
  7. If you are an authorized user, the file opens.
  8. If you are not an authorized user, a message appears.
  9. Try re-entering your login credentials.
    If you still cannot gain authorization, contact Support.