Decrypt and view files with Android mobile app
- Open the app on your device.
- Tap the icon for the cloud that is storing the file you want to decrypt and log in to that cloud.
- Tap the encrypted (.ccsecure) file you want to decrypt.
- Tap the Open in... icon.
- Tap the Open with other app option.
- If you are prompted to authenticate, enter your user login credentials for your cloud.
- If you are an authorized user, the file opens.
- If you are not an authorized user, a message appears.
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Try re-entering your login credentials.
If you still cannot gain authorization, contact Support.