Lookout Product Documentation

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Create Notification Channels

Notification channels define how the notification will be communicated. Secure Cloud Access provides several types of channels for various notification types. Channels are available for email notifications, messages on Slack cloud applications, and marker files.

The Notification Channels page (Administration > Enterprise Integration > Notification Channels) lists the notification channels that have been created.

To view details for a channel, click the eye icon to the left of the channel name. To close the details view, click Cancel.

To filter the columns displayed, click the Filter icon at the upper right, and check the columns to hide or show.

To download a CSV file with a list of channels, click the Download icon at the upper right.

  1. Select Administration > Enterprise Integration.
  2. Select Notification Channels from the menu and click New.
  3. Enter a Name with only alphanumeric characters, no special characters other than the underscore, and no spaces.
  4. (Optional) Enter a Description.
  5. Select a notification type. The options are:
    • Email (for notifications as email)
    • Proxy (for proxy-related notifications)
    • Slack (for notifications pertaining to Slack applications)
    • ServiceNow Incident (for notifications pertaining to ServiceNow)
    • Marker (for notifications as marker files)
  6. If you selected either the Slack or ServiceNow Incident types, the Cloud Name field appears.
    Select a cloud application to which the channel will apply.
  7. Save the channel.