The User Directory page (Administration > Enterprise Integration) displays information about user directories you can create and manage.

For each directory, the page shows the following information:

• Cloud Name - The cloud application using the directory.
• Cloud Type - The type of directory:
  • Manual upload -- The manual upload directory contains details for your cloud application users and the user groups to which they belong. These details are stored in a CSV file. By identifying user groups and their users, administrators can more easily control or monitor their access to data. You can create and configure multiple manual upload user directories.
  • Azure AD -- The cloud directory uses Azure Active Directory functionality to monitor user information and access. Azure AD directory information is displayed for each cloud application. In addition, you can create and configure one Azure AD directory.
• Users - The current count of users in the directory.
• User Groups - The current count of user groups in the directory.
• Created Date - The date and time (local) on which the directory was created.
• Uploaded CSV (manual upload directories only) -The name of the uploaded CSV file that contains the user and user group information.
• Last Synced (cloud and administrator-created Azure AD directories only) - The date and time (local) on which the last successful directory sync occurred.
• Last Sync Status (cloud and administrator-created Azure AD directories only) - The status of the last sync action, either Success, Failed, Paused, or In Progress.
  • If the status is Failed, try the sync again later. If the sync continues to fail, contact your administrator.
  • If the status is Paused, this indicates that the most recent sync attempt exceeded the sync deviation threshold. To restart the sync, click the sync icon in the Actions column and click Yes on the warning pop-up.
  • For more information about the user directory sync threshold, see Create Activity Aerts.

• Actions - The actions you can take for the directory.

  Cloud and administrator-created Azure AD directories only -- Sync the directory content to retrieve the latest information.

  Manual upload directories only -- Export CSV files for the directory.

  Administrator-created Azure AD and manual upload directories only -- Delete the directory.

  We have an API connector for Ping Identity to facilitate User Directory sync action. After a successful integration, the platform syncs the User Directory from Ping Identity periodically. We also support SCIM functionality for Ping Identity, enabling automated user provisioning to prevent delays in user sync when you add, delete, or modify a user.

  The following sections provide information about creating and managing manual upload and Azure AD user directories.