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Mobile Endpoint Security

Mobile Endpoint SecuritySecurity Service Edge
Mobile Endpoint SecuritySecurity Service Edge

Lookout Product Documentation

Find answers about using and optimizing Lookout products.

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Mobile Endpoint Security

The Policies Tab

Allow Non-App Store Signers and Sideloaded Apps

For 64-bit iOS devices, Lookout reports the presence of apps that don't originate from the App Store. On iOS 11 and later they are classified as non-App Store signers.

On Android these issues are classified as sideloaded apps. For either classification, you can add signers or approved apps to an allow list to resolve any existing issues and prevent future issues and alerts:

If you have existing issues against a non-App Store signer or sideloaded app, you can go to the Issues module and click the issue to add the app or signer without having to input the information manually.

To add approved apps or signers from the Protections module:

  1. Click the gear icon next to the issue classification:

    The Configure Non-App Store Signer Policy or Configure Sideloaded App Policy dialog appears.

  2. Click Add an Entry.
  3. Do one of the following:
    • For non-App Store signers, input the exact Developer Name and an optional Custom Label to distinguish the signer:
    • For sideloaded apps, input the Package Name, and an optional Signature Hash to distinguish the app
  4. Click Add, then click Save Changes.

Last updated: September 30, 2024

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