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Mobile Endpoint Security

Lookout Product Documentation

Find answers about using and optimizing Lookout products.

End User Device Activation

Ivanti Neurons for MDM distributes Lookout for Work to devices with the LookoutEnrolled custom attribute that you assigned in Assigning Lookout Custom Attributes to Devices. A device user must install the app, and then open it. On opening Lookout for Work, the user must click Activate if running a version of the app prior to 4.11 on iOS or 4.13 on Android. On later versions, the app activates automatically when opened and prompts for the required permissions.

  • If an iOS user declines permissions or closes the app, their device is still activated and secured in Lookout and in your MDM. Lookout cannot alert the user of issues without having device permissions, but it continues to report issues to the Lookout MES Console.
  • If an Android user declines permissions, Lookout cannot provide security coverage, as it requires access to the corresponding information in order to detect threats.

For additional information on end user permissions, see Lookout for Work Permissions on iOS and Lookout for Work Permissions on Android.